Our partner, a leading manufacturer of service and diagnostic equipment in the automotive after-sales market, has been generating and collecting extensive data records on all vehicle models for five decades. Transforming into a data-based service provider, the company needed support in identifying promising use cases and business models of the available data.

Together, we identified and consolidated a variety of data-based use cases and prioritized them according to weighted criteria. For a pragmatic development of the prioritized use cases, we designed a product-oriented organizational structure with corresponding agile processes and personnel recommendations. 


  • Consolidated, structured and evaluated available (raw) data sets.
  • Defined a use case library with a total of 65 use cases and prioritized these according to nine criteria.
  • Designed processes and setups for the development and long-term maintenance of the data-based services.
  • Identified the required resources and skills for the implementation of data-based service solutions and matched them with a structured learning and development roadmap.

Our Impact


data use cases identified, consolidated and prioritized


HR roles for an ideal team setup defined


target groups analyzed for the identification of use cases

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